Shipping Policy

 

Shipping Policy
Thank you for choosing Aurellia! We aim to deliver your favorite jewelry pieces quickly and safely across Pakistan.

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Delivery Time

We process all orders within 24 to 48 hours after confirmation.

• Major Cities: 3 to 5 working days

• Remote Areas: 5 to 7 working days

Delivery time may vary slightly during sales, public holidays, or unexpected events.

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Shipping Charges

• Standard Delivery: Rs. 200 flat rate across Pakistan

• Free Shipping: On orders above Rs. 3,000

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Cash on Delivery (COD) 

We offer Cash on Delivery (COD) for all orders nationwide.

• Please ensure your address and contact number are correct for smooth delivery.

• COD orders must be accepted on the first delivery attempt.

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Order Tracking 

Once your order is dispatched, you will receive a tracking number via WhatsApp or SMS.
You can track your order using our courier partner’s website.

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Important Notes 

• We are not responsible for delays caused by courier services.

• Please do not accept the parcel if it looks tampered or damaged — contact us immediately.

• If a parcel is returned due to non-availability or refusal, future orders may require advance payment.

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Need Help?

If you have any questions or issues regarding shipping, feel free to contact us:

📱 WhatsApp / Call: 0310-7156128
📧 Email: bilalmughalmk14@gmail.com

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We’re committed to delivering your jewelry safely and on time.
Thank you for shopping with Aurellia ✨